TERMS OF SERVICE

The Soundlab Recording Studios: Studio Policies, Terms, and Conditions:

The Soundlab recording studio is a professional audio recording facility. Customer service and satisfaction are our top priorities. The following policies ensure that all sessions are conducted in the most professional manner while providing our clients with a creative and comfortable environment.

DEPOSIT/REQUESTING TIME SLOT

  • A 50% deposit in advance of your session will guarantee the time slot you request.

BOOKING RATES

  • Sessions are booked at the rates published by the studio (subject to change) unless other rates have been negotiated.

  • There is a 2-hour minimum with engineers and a 4-hour minimum for room rentals. Sessions that run longer than the original scheduled time will be booked at the published rate assuming the studio is available. Additional time will be charged at our standard hourly rate.

CANCELLATION FEE

  • Cancellations after 48 hours forfeit the deposit.

STUDIO TOURS

  • It is recommended that new clients tour the studio prior to their first session. During this time, we can discuss the parameters of your session and make a plan to ensure everything runs smoothly.

START/END AND SESSION TIMES

  • The session clock begins at the scheduled time that both parties agree upon. If you arrive early and the studio can accommodate an early start, then the session clock will begin at that time. If you are late for any reason, you will be charged from the scheduled session start time, with no exceptions. Please call if you are going to be late! Setup time will be billed at regular studio rates unless other arrangements are agreed to. This includes load-in and instrument setup, microphone placement, level setting, media transfer, etc.

STUDIO DOWNTIME

  • Unforeseen problems can happen. If session downtime occurs at the fault of the studio’s equipment, that time will not be billed.

PAYMENT

  • You are responsible for monies due to the studio and shall make payment to the studio. No media will be turned over to you until full payment is made for that day. Clients will be charged a $15.00 service fee if their account is not paid in full by the completion of each session. Clients will also be responsible for all legal, attorney, and collection fees, if required for payment. If an account is not paid in full, immediate collection and legal action will be taken. Session media will only be released when full payment for the session is received. Once session media has been turned over to the client, The SoundLab Recording Studios is no longer expected to maintain a backup copy of the session unless other arrangements have been made in writing. We recommend that each client make a backup copy of the sessions immediately. Session materials left beyond 30 days due to nonpayment become the property of The Soundlab Recording Studios. The Soundlab Recording Studios is not responsible for any unrecoverable data.

LEAVING GEAR BEHIND

  • The Soundlab Recording Studio is not responsible for lost, damaged, or stolen gear left behind. Any property left past 30 days will become the property of The Soundlab Recording studios unless other arrangements have been made.

STUDIO GEAR (DAMAGE)

  • In the event a piece of studio gear owned by The Soundlab Recording Studios or any part of its facility becomes damaged by you or anyone in your party due to negligence, accident, or willful act, you agree to provide monetary compensation in the amount of the full replacement value of the damaged item. Any damage to the studio's property of any kind that is a result of anyone in the client's party or group will be assessed to the client's account.

STUDIO RULES

  • Food and drink are encouraged to be consumed in the assigned area and properly cleaned. Food and drink may be brought into the studio but must be kept away from equipment racks and the recording console.

  • Please place your unwanted trash in the receptacles provided.

  • No firearms are allowed on the premises.

  • It is recommended that only individuals essential to the recording be present during the booked time.

  • Illegal drugs are strictly prohibited and we reserve the right to refuse service or cancel a session if a client appears to be a danger to the business or community.

RESPONSIBILITY

  • The person responsible for paying for studio time must sign an agreement and will be held responsible for the actions of all artists and guests he or she brings to any session. These rules apply to all people. There are absolutely no exceptions whatsoever. This ensures a healthy business relationship for you as a recording artist and for the studio as well.